Tag Archives: digital literacy

Some thoughts on digital literacy in a customer service context (LCC Learning Zone):

Whilst the majority of LCC students have at least some basic knowledge of, and familiarity with IT systems and networked resources on enrolling, there are number of the cohort (especially on access courses) who appear to have very little experience … Continue reading

Posted in Baselining, Expertise/attitudes, Needs/views/expectations, Practice, Software, Support | Tagged , , , , | 2 Comments

UAL Digital Baseline

This gallery contains 14 photos.

The online survey for students and staff which is available at http://tinyurl.com/dialsurvey has yielded some interesting results. The survey asks a mixture of questions – some multiple choice (quantitative) and others very open (qualitative) – thereby inviting additional comment and … Continue reading

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